ROYALEXS SHIPPING AND DELIVERY POLICY

This section covers all the details regarding the preparation and delivery processes of your orders. For any questions, you can first review this page or check our Frequently Asked Questions (FAQ) section. If you still cannot find the answer you are looking for, our dedicated support team will be more than happy to assist you.

Contact and Support

For any questions, delays, or special requests regarding your order, please do not hesitate to contact us at royalexsinfo@gmail.com.

• Note: Our email response time can take up to 2 business days. A member of our team will get back to you as quickly as possible.

Frequently Asked Questions

1. How long will it take for my order to arrive?

• Processing Time (Order Preparation): Once your order is placed, product quality control, packaging, and dispatching to the courier takes 1–3 business days. This processing time is not included in the shipping delivery estimates.

• Standard International Shipping: Once dispatched, your order will be delivered to your doorstep within approximately 1–10 business days.

• Transparent Pricing: There are no hidden or surprise fees. The amount you see at checkout is the final price you pay.

Important Note: If your package is not delivered within the specified maximum timeframe, please contact our customer support team at royalexsinfo@gmail.com so we can investigate the current tracking status for you.

2. How can I track my order?

As soon as your order completes the preparation process and is handed over to the shipping carrier, a Shipping Confirmation Email will be sent automatically to your registered email address.

• This email contains your unique Tracking Number and a Tracking Link to help you follow your package step-by-step.

• Alternatively, you can log into your account on our website, visit the "My Orders" section, and check your tracking number and status at any time.

• As soon as the shipping carrier generates the tracking code, it will be shared with you immediately.